dago Casino & Sportsbook Data Care

This page describes what we collect when you use dago and how we keep that data protected. We at dago handle your personal information — email, phone number, payment details, account history — with standard security practices. Our policy sets out what data we gather, how we use it, and your rights over your information.

When you register on dago, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or access our sportsbook and casino games, we collect information necessary to operate your account and comply with applicable law. We do not sell your data to marketers. We do not share your payment details with third parties outside our payment processors. Our servers may sit outside your jurisdiction, but we undertake to protect your information using industry-standard encryption and access controls.

We are transparent about our data practices. This policy explains what we do, who we work with, and how you can contact us if you have questions about your data on dago.

What we collect and how we use it

We collect information in several categories when you use dago:

• Account registration: We collect your email, phone number, password, and name when you create a dago account. We use this information to authenticate you, send account notifications, and verify your identity during withdrawal requests.
• Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, amount, date, and your account balance update. We do not store your full payment credentials; our payment processors handle sensitive card or wallet data.
• Game and market activity: We log which games you play, which sportsbook markets you view (Liga 1, Piala Indonesia, Champions League, esports tournaments), and your game history. This data helps us personalize your Recently Played section and troubleshoot technical issues.
• Device and network data: We collect your device type (Android, iOS, desktop), IP address, and browser information to detect fraud, prevent unauthorized access, and improve platform performance.
• Withdrawal and verification records: When you request funds back, we record your withdrawal request, verification status, and the destination payment method. We retain these records for compliance and dispute resolution.

We use your data to operate dago — process deposits and withdrawals, verify your identity, detect fraud, respond to support requests, and comply with applicable law. We do not use your data for marketing without your consent. We do not sell your information to third parties. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) may access your payment information as necessary to complete transactions.

Your rights and our commitments on dago

We undertake to protect your data using industry-standard encryption, secure servers, and access controls. Our staff access your information only when necessary to support your account or comply with law. We do not share your personal information with third parties except our payment processors, fraud-detection services, and legal authorities when required by law.

You have the right to access your data on dago. You can view your account information, transaction history, and game activity from your account dashboard. You can request a copy of all data we hold about you by contacting our support team. You can also request that we delete your account and associated data, subject to legal retention requirements. Deletion requests may take a standard processing window to complete.

We at dago keep your data secure and your privacy respected. Your account information, payment history, and game activity are protected by encryption and access controls.

We use cookies and similar tracking technologies on dago to remember your login, store your preferences, and analyze how you use our platform. Our cookies do not track you across other websites. You can disable cookies in your browser settings, though this may affect your dago experience. We do not use third-party advertising cookies on dago.

Our servers may be located outside your jurisdiction. By using dago, you consent to your data being transferred to and processed in other countries. We apply the same data-protection standards regardless of server location. If you have concerns about data transfer, contact our support team.

This policy may be updated from time to time. We will notify you of material changes via email or through your dago account. Your continued use of dago after a policy update constitutes acceptance of the new terms. For the most current version of this policy, visit this page on dago.bet.